If you have a query regarding an order that you have placed:

Please look at your account details for full information about your orders and their current status. If your query is still not answered, please e-mail:

orders@findmeagift.com

Your query will be answered as soon as possible. Working hours are classed as 9.00am to 6.00pm GMT Monday to Friday.

Bank holidays, weekends, Christmas Eve & New Year's Eve are not working days for our customer service staff.

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If you have a general query or question that requires a response, please e-mail:

info@findmeagift.com

Again, your query will be answered as soon as possible.

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To place an order by phone please call our 24 Hour Order Hotline on 01926 818 800 (or from outside the UK +44 1926 818 800). For questions or queries, please call us on the same number between 9am and 6pm Monday to Friday (excluding Bank Holidays).

Should you wish to contact us out of hours for customer service, please email your question to customerservice@findmeagift.com and include an evening or mobile telephone number. One of our staff will answer your question as soon as possible.

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NB. If you are looking for returns information, please click here. Returns will not be accepted without a returns number, which can be obtained from our customer service department on 01926 818 800.

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