When you shop with us, every purchase is worth loyalty points. Every penny = 1 loyalty point and you can choose to spend or save these points over time. A purchase of £10 gives you 1000 loyalty points and this is equal to a 1% discount. You can save up to 20,000 loyalty points, giving you a maximum discount of 20%!

For example, if you make a purchase totalling £42.95, then you would have 4295 loyalty points added to your account. When you come back to make another purchase, you could choose to use these points to give you a 4% discount, or you could save them and build up more points to use in the future.

If you return items, your loyalty points are deducted accordingly. Also loyalty points cannot be used on any items already on sale.

Apart from points on purchases, we also give you FREE loyalty points for helping us to improve our site and service. FREE points are available to registered customers who complete our questionnaire, comments or reviews (see below for more details)

back to the top

Loyalty points are automatically assigned to your account. It may sometimes take 48 hours for your points to show up incase of returns or manual adjustments.

You can see how many points you have collected, and what % discount that equates to by logging into your account. You can do this by clicking the 'my account' blue tab at the top of this page.

When you get to the checkout, you will again see how many loyalty points/discount you have and by selecting one or other of the loyalty point option buttons, you can choose to spend or save before you complete the order.

When you choose to spend the discount, your order value will be adjusted accordingly and your points then reset to zero so you can start saving again. Loyalty points cannot be used on any items already on sale.

We are really sorry but loyalty points cannot be used against activities because they come from a large number of different suppliers who do not allow us to make discounts.

back to the top

It is important for us to continually evaluate our site, products and service. You can help us do this by filling in our customer questionnaire. To thank you for your time in doing this, we will add 2000 loyalty points to your account when you submit the questionnaire (that's an instant 2% discount!).

Only registered customers (those that have opened an account prior to doing the questionnaire) can receive the points. You can only get points for one questionnaire in a six month period.

To fill in our questionnaire and get points now, please click here.

back to the top

As we've mentioned above, it is important for us to know what you think about the site, products and service (both good and bad) and if we can improve what we do in any way, we'd like you to tell us! You can do this by filling in our customer comments and reviews form below. To thank you for your time in doing this, we will add 2000 loyalty points to your account when you submit the form (that's an instant 2% discount!).

Only registered customers (those that have opened an account prior to sending comments) can receive the points. You can only get points for one comment/review in a three month period. To qualify for points, your comments must be more than 150 characters in length, but we're happy to receive shorter comments if that is all you wish to send.

Have you found something on the site that doesn't work?
Is there something you don't like about the site?
Is there an aspect of our service you are unhappy about?
Have we let you down?
Is there something you're particularly impressed with?

To send your comments, please fill in the details below, then press submit.

Your Name: *
Where do you live?:
Your E-mail Address: *
Your Comments:
How do you rate our site overall?: *	brilliant good average poor terrible

back to the top